Terms & Conditions For Refunds & Returns

We hope you’ll be very happy with your gloves from COBMITT but in the event of you needing to return an item or cancel an order here is how it works:

Changing Your Mind

You can cancel your order for any reason up to the point of dispatch and any payments made to us will be refunded in full asap, but definitely within 28 days. If you cancel an order that has already been shipped, and we have sent you an e-mail confirming this, you may still cancel your order but we will need to charge you the delivery fee.

When you purchase online, you have a statutory right to return a product (other than a special order) up to 14 days after your order has been delivered (cooling-off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us in its original packaging and we will organise a refund (excluding delivery fee). You must inform us of your intention to return the product by e-mail to info@cobmitt.com within 14 days of making your order and must return the product to us within 28 days of delivery.

If They’re Not What We Said They Are

We aim to give you accurate descriptions of our gloves, but in the event of them not being what you expected we’ll be happy for you to return the items and give you a full refund. If for some reason they appear different from what was described on the website we aim to let you know before the item is shipped. Due to the nature of digital reproduction and screen calibration, we cannot guarantee the accuracy of colour depictions of our items.

Please feel free to contact us at info@cobmitt.com for further information.

Damaged Goods

If your gloves arrive faulty, please e-mail us at info@cobmitt.com within 24 hours of receiving your goods. We will ask you to return the goods to us as soon as possible and within 28 days of delivery. We will then give you a full refund including delivery.

If you have any queries on any of the above, please feel free to e-mail us at info@cobmitt.com .